Feature Engineer facility management

The feature engineer is a key player in the cooperation between IT and Business stakeholders. You drive to make complex changes happen within and across Tribes. Your holistic view as well as your knowledge of both Business and IT are crucial in the translation of business requirements in a sequence that delivers customer value as early as possible (strong Minimum Viable Product mindset).

You support the breakdown of features into user stories to ensure that business epics are translated into working IT solutions. You define and align the roadmaps between squads – from same or different Tribes – and other parts of the organization and thoroughly manage dependencies.

Your success is not based on your hierarchical position, but based on your strong communication and collaboration skills, your results delivered, your extensive knowledge of current and future state and your added value for ING and for the teams you work with.

The team

You will be part of a Chapter of Feature Engineers working for the IT-area Corporate Technologies (CT) within Tech Group Services. Corporate Technologies deliver​ unified and secure Tech capabilities and services empowering our global business partners to deliver and improve the digital experience. (e.g. Enterprise & Document Content Services, Global HR, Facility Management, Knowledge & Service management and more). The open position has a focus on the Centre of Expertise Corporate Real Estate & Facility Services (CREFS). Our CREFS business partner advises and delivers at optimum price and quality, suitable working conditions and facility services for all employees and visitors of ING business units.

Roles and responsibilities

Translate business requirements into features and stories by using IT & Business knowledge <= Informatie Analist / business analist role >

• You are able to translate new product / services needs into required IT solutions and are able to grasp business opportunities from new technology solutions. You think and act globally.
• Together with relevant stakeholders (Architects, Business Owners, Product Owners), you breakdown epics (big changes) into features with a design and a strong MVP (Minimum Viable Product) mindset. You assign the features (and underlying user stories) to the relevant squads and lead the accurate feature definition and estimation. You clarify the definition of done together with the product owner(s).
• You highlight correlation and dependencies between squads within a tribe or across tribes, but also other parts of the organization (e.g. CREFS).

Ensure features delivery (Planning, coordination, dependencies management) <= Technische PM role >

• You are and feel technical responsible for the end-to-end integration and realization of the IT work (across squads and/or Tribes). You owns the planning, oversee sprints, align / coordinate the work across the whole chain and inspires individuals and teams creating lasting synergy.
• You identify (and manage) risks and potential issues and offer improvements across tribes.
• You identify and manage dependencies for features and epics across different tribes.
• You are able to positively influence Business and IT strategies locally or at Group level.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Passion for IT.
• Strong team player, empowering and challenging squad/chapter members to foster collaboration and individual development.
• Market focus and Outside-in thinker.
• Problem solving skills to find creative ways of driving progress and removing impediments.
• Extremely results-oriented, always striving for maximal consumer value as early as possible.
• Continuous improvement mindset.
• Eager to learn and ability to coach others.
• Very strong communication and presentation skills (telling – selling) across skill and seniority levels.
• Strong co-creation skills like workshop facilitation, constructive feedback loops, and prototyping.
• Strong stakeholder management skills.
• Ability to challenge, influence or convince others through fact-based arguments.
• Self-disciplined, proactive and organized, with ability to identify what needs to be done.

Experience and specialized knowledge

• Experience in refining and designing features, At least 3 year technical design knowledge with proven experience in transferring reference architectures to solution architectures.
• In depth IT application, IT infrastructure and feature knowledge. Especially IT-experience in Facility Services to manage all buildings of a big organization and all facilities therein. Like Security camera’s, Room planning, Smart building concepts, etc.
• Proven track record in an IT environment as a Business Analist/Consultant where you have translated business requirements into features and stories.
• Proven Track record in reducing complexity and of delivering complex IT initiatives across multiple teams.
• Demonstrates mastery in writing skills – understandable and easy to read features.
• You are a good presenter who can convey stories well between business and IT stakeholders

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS), 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

• Work Agile, so new ideas come to life faster

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.