SRE Expert

As an SRE Expert, you will play a pivotal role in guiding tribe(s) toward achieving their Site Reliability Engineering objectives. You will operate with a high degree of autonomy, balancing the priorities of individual tribes with those of the broader organization. This role requires strategic thinking, strong stakeholder alignment, and the ability to collaborate within a distributed team—each member focusing on a specific tribe.

The team

WB Tech SRE is a CoE, with an IT Lead in the MT WB Tech. The CoE is made up of four different “teams”, who each have a specific responsibility and scope and has the following organization structure.

SRE Expert Lead

The team of expert leads has no hierarchical structure and reports directly to the IT lead. Each SRE Expert leads a tribe(s) in regards to their SRE practices and implementations.

Roles and responsibilities

As a SRE Expert you are dedicated to supporting the WB SRE Team in their SRE objectives. The SRE focus is on creating a reliable and available service for customers. This role holds multiple facets and, dependent on the match with your skills, can entail the following activities:

• Support or perform in depth reviews and analysis on Asset/Service implementations regarding their monitoring and alerting setup;
• Support or perform in depth reviews and analysis on Asset/Service implementations regarding their resilience architectural design;
• Provide knowledge sessions about SRE topics, like SLI/SLO definition and setup, how to perform resilience testing, review DR plans, identify toil etc.;
• Analyze and help support in Root Cause analysis and Post-Mortems, help identify the necessary improvement actions to prevent the incident in the future;
• By (Incident, Problem, Change) data analysis identify structural improvements and advocate them in the organization;
• Provide hands-on support in case application teams are struggling with implementing ING monitoring and alerting standards.

The SRE Expert role is one that requires flexibility and agility with switching technical expertise’s and communicative skills to facilitate the organization best.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

WB SRE is looking for a broad skillset for an SRE Expert, comprising of both modern-day and legacy IT stacks. Knowledge of coding, testing and CI/CD standards along with a healthy dose of curiosity is a given in you. You are not afraid of a challenge no matter what the subject is. Impediments are for you there to get solved, neglecting them is a direct crime in your book.

Currently we are looking for someone that feels they fit the above description and has an understanding of the below technical skill set.

• Extensive knowledge of Linux (RHEL) or Windows.
• Good Knowledge of SQL and familiarity with RDBMS databases (Oracle, MS SQL) or NoSQL (Cassandra);
• Good knowledge of CI/DC standards (preferably Azure DEV OPS);
• Extensive knowledge of IT tools to share and collaborate;
• Extensive experience with monolithic application landscape;
• Good knowledge in at least one programming language;
• Good knowledge in Networking and IPV4 and IPV6 stacks
• Must have experience with monitoring and alerting tools (Prometheus, elk, Grafana etc). Knowledge of open telemetry is a bonus.
• Familiarity with Site Reliability Engineering – (SRE) (concept, SLI, SLO, error budgeting, availability reporting)
• Ability to understand Consumers and engineers
• Problem solving mentality
• Strong voice and healthy scepticism.

Overall nice to have skills

• Knowledge and experience in using open telemetry
• Good knowledge of IT security principles
• Good knowledge of containers and cloud tooling

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions? Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ butto