Senior Data Analyst – Tribe Insurance

Work Location: Brussels – Marnix

Remote Work: 50%

Work Schedule: 37h flex Job

Manager: Yashraj Singh Rathore

One of your future colleagues: Elif Ece

Tribe Insurance is looking for a Data Analyst. In this role, you will actively contribute to translating our “Together for Progress” strategy into actionable insights for Customer Journey Experts, Product Development teams, Financial Experts and Sales Teams—marking a new chapter in our strategic journey “Banking Made Simple.”

Driven by your passion for (i) data & reporting, (ii) customers behavior analytics, and (iii) sales channels analytics (branch & digital banking - “Mobile First”), you will support the successful implementation of our Insurance products across sales network. You’ll do this through factual reporting with actionable insights, proactive in-depth analysis, and strategic advice.

Do you know how to support and challenge ideas with facts and figures? Do you have an innovative mindset? Do you enjoy analyzing and solving business problems? Then we’re looking for you!

A day in the life of a Data Analyst

As a Data Analyst, you will focus on:

• Supporting the implementation of our Mobile Led strategy by building and maintaining insightful reports focused on Insurance products for monitoring key Performance Indicators using Cognos, Power BI, SAS/SQL among other tools.
• Running a daily data process that automatically updates all linked reports. Owning the end-to-end creation, automation and monitoring of all kinds of Insurance reports and insights.
• Modifying or adding new or updated simple metrics to our data package and process, in close collaboration with business experts, data stakeholders from other product tribes and/or ING central data team.
• Proactively analyzing direct metrics and informing stakeholders, often Customer Journey Experts (CJEs) or Content Managers.
• Occasionally handling AMI requests to deliver specific reports
• Providing data-driven insights to evaluate the effectiveness of tools and campaigns used in insurance sales & lead management initiatives, enabling continuous process optimization to support the sales growth.
• Building comprehensive and dynamic dashboards for lead and sales management process in Power BI platform.
• Providing guidance on data knowledge for insurance in all projects within or outside the tribe.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Together with the team, you take responsibility for maximizing the efficiency and continuous availability of data and performance reports related to all ambitions.

• You hold a bachelor’s degree in mathematics, Business Administration, Computer Science, Statistics, or a related field—or have at least 3 years of equivalent experience.
• You are fluent in English; Dutch and/or French are a plus.
• You perform sharp analyses based on available data.
• Experience in SQL is a must
• You have 1–2 years of demonstrable experience with data analysis using tools such as SAS, Excel, Cognos, Power BI, or Python.
• You know how to translate a business question into analytical questions and provide clear, visually appealing answers.
• You are a team player within and beyond your team, with a proactive attitude and a sense of ownership for assigned projects. You are also happy to work 50% of your time at the newly renovated Marnix office in Brussels.

As a Data Analyst you will have the opportunity to:

• Play a crucial role in supporting the successful achievement of our commercial growth objectives.
• Develop your expertise in a naturally data-driven and evolving domain, and your expertise in insurance value chain.
• Grow both your analytical and project management skills.
• Personal growth & challenging work with space and flexibility to realize your ambitions. 
• An informal and dynamic environment that supports your efforts and values your proactive initiatives.

As Insurance Team, we offer a position where you can gain not only insurance knowledge but also information about how all the bank's products work. As a data analyst, you will be able to understand and manage both the business and data perspective. You will act as a guide, providing the necessary guidance on data-based insights both within and outside the Insurance tribe, and you will have all the growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy etc.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job Your Job.