Squad Lead

REQ-10066306
18/08/2025
IT Engineering
City of Taguig, Philippines
ING Hubs

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Job Details

Squad Lead

A Squad Lead manages a team of talented engineers to deliver high quality software solutions and services. A Squad Lead is responsible for teams of 6 to 10 developers/devops. They ensure all projects are delivered to the highest standard with outstanding stakeholder service. They ensure all team members are productive, achieving set goals and advancing technically.

Our Squad Leads believe in servant-leadership. They empower their team, encourage growth, and embrace failure. They lead by example; understand strength comes in unity and leadership begins in the trenches.

Responsibilities

Leadership & Capability Development

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Delivery

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Squad Leads are expected to continue to write code, develop software, whether it be for

tooling, for automation, code refactoring or for application development.

Direct manager for a team of 6-10 engineers across different technology skills

Setting team objectives and conducting Performance Evaluation. Provide regular

performance feedback and conduct career planning with staff. Takes appropriate corrective

action as needed to promote optimal employee performance.

Identifying training needs of the team and individuals. Collaborate with Principal Engineers

and Tech Leads to develop skills of staff and help advance their careers

Mentoring and coaching engineers.

Recruitment (on/off boarding), hiring, and training of new talent

Ensures individuals and team align with company policies, training, compliance modules etc.

Support interactions with customers and development team to gather and define

requirements

Accountable for the delivery of high quality software solutions, services and the support of

such solutions and applications (i.e. Build and Run).

Ensure the team consistently ships high quality code

Build strong partnerships with business, operations, infrastructure and other key

stakeholder groups

Analyze risks, issues and other data in supporting teams reaching actionable decisions.

Create and manage plans to mitigate risks for all projects in your Squad.

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Practice & Craftsmanship

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Required Skills

Excellent Stakeholder Management
Demonstrates independent thinking and decision-making abilities
Possesses strong management and leadership skills including, but not limited to, innovation,
communication, ability to influence, strategic thinking and planning
Strong interpersonal and written and verbal communication skills.
Ability to deal with ambiguity and changing business priorities and new requirements
Strong innovation, influencing, negotiating skills, and strategic agility
Professional maturity and responsibility. A Squad Lead is expected to take ownership of
issues and work with others to resolve them.
Strong ability to help a team in all facets of the delivery cycle from analysis of requirements,
design, development through implementation.
In depth knowledge of industry standard best practices, development lifecycle processes
and methodologies. Experience using agile methodology is a plus.
Thorough understanding of quality management.
Experienced in the use of metrics to drive decision making and process change.
Proven ability to manage competing priorities in a fast-paced environment.
Self-motivated, able to work independently and thrive in a fast-paced, multi-tasking, high
productivity environment.
Action-oriented, decisive approach to work required, with the willingness to take a hands-
on role to ensure deliverables are met on time.

Ensure the team focuses on removing bottlenecks, improving system performance, and

optimizing reliability and maintainability

Manage resource allocations and priorities effectively.

Drive cross-team collaboration

Partner with Product Owners and CJEs to own and plan the backlog and adapt to changes in

priorities/requirements/velocity in an agile environment.

Works with department management and operations team on planning, prioritization and

resource allocation initiatives

Maintains and manages team, customer, and vendor relationships that drive business

results

Provide regular reports to the Area Lead and other departments on your Squad’s

achievements, challenges and recommended solutions.

Work with Chapter Leads, Principal Engineers and other Tech Leads to ensure best practices

are implemented and followed.

Identify and implement appropriate continuous improvement opportunities

Help improve our engineering tooling and practices

• Proven experience and expertise in delivering high quality enterprise applications.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.