Fraud Alert Specialist

ING Hubs Poland is hiring!

We are looking for you, if you (must have skills):

• have very good analytical and problem-solving skills,
• speak English at B2 level (speaking and writing),
• have basic knowledge of cybercrime threats (phishing, malware, social engineering attacks, etc.),
• know the basics of SQL,
• have experience and you are effective in operational work,
• show initiative, commitment and openness to new challenges,
• can work under pressure of time,
• are ready to work 24/7 (shift work in hybrid mode).

You'll get extra points for (nice to have skills):

• experience in working in an international environment,
• knowledge of AGILE Way of Working,
• good knowledge of Excel.

Your responsibilities:

• Monitoring, evaluating of the fraud alerts

• Analyzing data to identify fraud trends

• Work within established procedures

• Communication with various internal entities

Information about the squad:

For our cross-border operational team, we are looking for an Anti-Fraud Specialist.

If you are looking for an exciting opportunity to grow and develop your career, we encourage you to apply for this position.

The team is responsible for end-to-end handling of fraud alerts and signals (e.g. from alert systems, customer notifications or third parties) evaluating alerts and taking preventive measures to minimize damage and impact of fraud to the organization and to the customer. You will be also a part of wide discussion about new MO's, trends in frauds, process optimalization, work improvements and building the group standards in the fight against the fraudsters.

If you are interested in applying please send your CV in English.

The role naming convention in the global ING job architecture will be “Fraud Alert Specialist"