Business Manager CMA

REQ-10122954
13/10/2026
Business Management
London, United Kingdom
ING Bank

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A role at the very centre of Capital Markets & Advisory (“CMA”), working directly with the Global Head and helping shape how we move the business forward globally. It combines senior-level exposure with the opportunity to influence the agenda, connect the organisation and turn strategic priorities into action.

Roles and responsibilities
The Business Manager works directly with the Global Head of CMA and the CMA Management Team to shape and drive the global business agenda. The role brings together strategy, business performance, governance, change and communication, ensuring that priorities are translated into clear decisions, actions and outcomes across CMA.

The role will focus on a few key areas:

Strategy and business management

Partner with the Global Head and CMA Management Team to shape, articulate and implement the CMA strategy and business priorities.
Provide structure, analysis and recommendations on strategic and organisational questions, helping senior management reach clear and well-informed decisions.
Maintain an integrated view of the CMA agenda, ensuring alignment across businesses, regions and relevant Wholesale Banking functions.
Build strong working relationships across CMA, the regions and relevant Wholesale Banking functions, bringing together the right stakeholders to progress shared priorities and resolve issues.

Change delivery

Support delivery of the CMA change programme, leading specific workstreams and projects, critically assessing opportunities and preparing clear recommendations for senior stakeholder review.
Drive the CMA War Room as the central forum for tracking delivery of the change agenda, identifying dependencies and escalating issues requiring management attention.

Governance

Drive the agenda and effectiveness of the CMA Management Team, ensuring that important decisions are well prepared, actions have clear ownership and agreed priorities are delivered.

Business performance, planning and management information

Develop a clear, integrated view of CMA performance, combining financial, commercial and organisational insights.
Translate performance information into concise analysis and recommendations for the Global Head and Management Team.
Work with WB Finance to coordinate the dynamic plan, rolling forecasts and ongoing performance reviews.
Drive the development of a CMA-wide pipeline and management information approach.
Identify performance gaps, emerging trends and areas requiring management action.

Communication and engagement

Work with the WB Communications and Activation Manager for CMA to articulate a clear and consistent CMA narrative for internal and external audiences.
Prepare high-quality briefings, presentations and management communications that turn complex topics into clear messages and decisions.
Support effective engagement across the global CMA organisation, ensuring that business priorities and important developments are clearly understood.

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Russell Rahman

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.