AI / Copilot Studio Developer

REQ-10122006
23/09/2026
Customer Operations
Makati City, Philippines
ING Hubs

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AI / Copilot Studio Developer (Process Automation Developer IV)

Overview

ING Hubs Philippines is looking for an AI / Copilot Studio Developer to design and deliver AI-powered solutions that enhance productivity, improve employee experience, and create operational efficiencies across the organization.

Working closely with business stakeholders, process experts, and fellow AI practitioners, you will help transform business challenges into innovative solutions using Microsoft Copilot Studio, Power Platform, and the broader Microsoft ecosystem. You will focus on complex use cases requiring solution design, integrations, and technical problem solving while contributing to the growth of AI adoption across ING Hubs Philippines.

What You Will Do

· Design, develop, and deploy AI agents and automation solutions using Microsoft Copilot Studio and related technologies.

· Translate business requirements into scalable, sustainable, and user-centric AI solutions.

· Design prompting, grounding, knowledge retrieval, and context management approaches that improve solution effectiveness.

· Develop integrations with Microsoft 365, Power Platform, APIs, and enterprise applications.

· Contribute reusable solution components, patterns, and standards that accelerate delivery.

· Support testing, deployment, monitoring, and continuous improvement of AI solutions.

· Collaborate with business stakeholders to identify opportunities where AI can create measurable value.

· Explore emerging AI capabilities and recommend innovative applications that support business objectives.

· Promote responsible and effective adoption of AI technologies in alignment with ING standards and governance.

If You Are

· Passionate about AI, automation, and emerging technologies.

· Experienced in developing digital, automation, or AI-enabled solutions.

· Comfortable working across both business and technical domains.

· Skilled at solving complex problems and translating ideas into practical solutions.

· Curious, innovative, and committed to continuous learning.

· An effective communicator who can explain technical concepts in a clear and simple manner.

· A collaborative team player who enjoys working with diverse stakeholders.

If You Want To

· Build innovative AI solutions that deliver measurable business impact.

· Help shape the future of work through AI and automation.

· Work with cutting-edge technologies within the Microsoft ecosystem.

· Solve complex business challenges through technology and innovation.

· Be part of a collaborative, forward-looking, and highly motivated team.

Apply now

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.