Analyst

REQ-10099307
22/07/2025
Customer Loyalty
Makati City, Philippines
ING Hubs

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Job Details

Job Overview
Payments Settlements Services (PSS) and Wholesale Banking (WB) payments act as a utility unit which service Processing and Investigations functions across different product areas like True International Payments (TIP), SEPA, Instant Payments, MIPs and Retail Payments for Wholesale Banking Operations (WBO) and Retail products in multiple locations.
The ideal candidate reports to a Circle Lead and is expected to interact with Center of Excellence (COE), Global Business Partners and colleagues from various geographies including the counterpart Hub.
Key Responsibilities/ Capabilities:
Responsible for correct and timely processing of all Invoicing fees – ING NL and BE Corr bank charges and Nostro Invoices of all ING Entities. This will be completed through tariff checking using the Fee Schedule agreements, book allocation, and creation of payment.
Ensure MT191 related to Billing inquiries and reminders are actioned and responded timely.
Clearing of Nostro break related to Fees.
Minimum Qualifications and Capabilities
1-3 years of banking experience. Fresh Graduates are welcome to apply.
Experience in any of the Whole banking Operation process is required, preferably in Payment Operations or FM operations.
Superior attention to details
Bachelor’s degree or equivalent experience
Analytical, flexible, open-minded and a team player
Ability to work under pressure and capable of managing and prioritizing multiple tasks.
Have a client driven approach.
Excellent written and oral communication skills, including the ability to convey complex information succinctly and clearly to clients and partners.
MS Office proficient with the ability to work with multiple applications at the same time.
Experience in working at a payment, or payment technology company.
Results driven self- starter who can thrive in a fast- paced, collaborative, and cross- functional environment.
Superior attention to details
Experience working at a Payments and Cash department is an advantage.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.