Business Analyst for Screening

Within Global KYC, we are looking for Business Analysts for KYC Screening. In this role, you will be part of an exciting journey towards truly global standardization within the domain of KYC for ING.

You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

• You work closely with your Product Owner to achieve the squad’s goals through requirements gathering, refinements, and stakeholder alignments.

• You will typically have 7-9 members in your squad working on the product

• You work with other Business Analysts, Developers, and Operations Engineers in your squad to achieve each sprint’s goals, all of which contribute to the greater goals of Screening.

We are looking for a team player, leader, and motivator with a track record in delivering and monitoring the product in a multidisciplinary, international team with complex objectives, operating in a fast-moving, challenging environment.

You will contribute in the development, implementation, and maintenance of the Global Name Screening Platform. Through this, ING screens the identity of its customers, their main principals, and other associated parties against screening lists.

What you'll do:

• You support your Product Owner in the execution of the Squad’s Goals;

• You solve impediments encountered in the development of the Product;

• You are actively involved in the creation of stories and features for your Squad;

• You are responsible for the ‘what’ and ‘how’ in a Squad, ensuring that functional and non-functional requirements are gathered and met for all stakeholders. Non-functional requirements include, but are not limited to: security, resilience, performance, contractual, legal and compliance requirements and obligations;

• You will interact with various stakeholders for alignment and requirements gathering, and ensure proper documentation of all demands committed by the Squad.

How to succeed:

• Bachelor’s degree or higher;

• 3 - 5 years’ working experience

• A personality and the capabilities to optimally function within an Agile environment;

• Experience with Agile Scrum Methodologies;

• Strong analytical skills;

• Experience and affinity with working together in IT and solution-build driven teams;

• Experience in guiding and realizing change;

• Proven experience in driving initiatives with high impact;

• Strong communication, networking and influencing skills;

• Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.

• The ability to work successfully in multiple countries and make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages and time-zones, etc.;

• Fluent in English speaking and writing.

You’ll get plus points if you have any of the following:

• Experience in the area(s) of multidisciplinary complex deliveries with a track record of fast learning in the area of KYC, specifically name screening

• Familiarity with Confluence and Azure Boards

What’s in it for you?

• Work in an international and culturally diverse environment

• Experience in managing a diverse landscape of stakeholders

• Opportunities to learn new ways of working and good case practices from across the globe

• Expand your network and knowledge outside the Philippines

• Develop your critical thinking and problem solving skills to stay up to date for the future

Want to make a meaningful impact?

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is drive by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!