Business Analyst

REQ-10061971
18/08/2025
Customer Journey
Makati City, Philippines
ING Hubs

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Job Details

As a Customer Journey Expert (CJE) in the Client servicing & reporting area, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities across the hubs and manage internal and external stakeholders. You will be responsible for building out and delivering the business requirements, business processes and resolving business constraints.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.