Ops Engineer

REQ-10064773
18/08/2025
IT Engineering
Makati City, Philippines
ING Hubs

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Job Details

Job

Management of application environments
Incident, Problem, Release and Change management
Critical issues handling including analysis and call/chat updates on the issue progress
Contribution to monitoring & alerting, risk and resilience

Technology & tools

Knowledge and understanding of software development and deployment process
Linux hands-on experience (knowledge of basic Linux commands, shell scripting, opening up log files, checking file permissions...)
Networking/Infra knowledge (cloud, firewalls, FTP, XFB, MQ, EMS..)
Experience with CI/CD pipelines preferably Azure and Ansible
Experience with writing and analysing SQL queries
Experience with Docker/containers/k8s
Experience with Monitoring tools (ElasticSearch, Kibana, Grafana, Prometheus)
Tuning SQL queries, identifying issues, and implementing improvements in Oracle
Experience working with Java (or other alternatives for example Python)

Soft skills

Experience with training and coaching junior engineers
Analytical and investigative by nature
Waste buster > automation mindset, not only related to testing but to everything
Always out to learn new skills and to teach others in the process
Proactive attitude > don't wait for someone to tell you what to do
Not shy to express and defend his/her opinion in front of a crowd (which may not be the popular opinion)

Others

Experience with Agile and Scrum way of working
Experience with working in an international environment
Must Willing to be on standby duty for 24/7 support of our application
Knowledge of Payments and Account Reporting

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.