Reference Data Senior Analyst

REQ-10097996
01/07/2025
Customer Loyalty
Makati City, Philippines
ING Hubs

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Reference data assists ING’s journey to become a data driven company by enabling the adoption of consistent reference data across systems. Reference Data is a list of allowed values for other data fields, such as a list of country or industry types. We achieve this by providing services around the Global Data Reference Management (GRDM) platform, where all employees have viewing rights and can connect to other systems via a file-interface or API, Reference data services various data, risk or tech functions globally where you will:

Onboard New Users to the platform (GRDM)
- Translate business requirements to reference data tables, either re-using or expanding existing tables or create new reference data tables
- Explain and agree on governance of the new data, who owns it, who is allowed to modify, and do the subsequent configuration
- Train the new users and routing them to appropriate guide documentation including live training sessions
Data and Table Updates
- Identifying updates by checking against external (government portals, financial market references, etc) or internal sources (ING Data Owners, system of records, etc)
- Perform bulk updates to supervised tables
Monitor Incidents and Queries
- Review and manage incidents / issues raised via ticketing systems, where to find correct data, GRDM navigation and capabilities, etc
- Manage incoming queries, notifications and properly escalating issues to IT / Engineering teams

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.