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Product Area Lead - Core Banking



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The Product Area Lead - Core Banking leads the business product area for the Core Banking solution within the Core Banking Modernisation Program. The role is accountable for shaping customer and banker journeys, setting standards for the product area, and ensuring the business design is clear, coherent and deliverable across squads.

The role translates strategic outcomes into executable product area priorities across account servicing and core banking capabilities. This includes leading future-state journey design, business process design, scope definition, priority trade-offs, delivery readiness and benefit realisation.

The Product Area Lead works closely with Product Owners, Customer Journey Experts, Service Designers, Business Analysts, Delivery Leads, Architects, Risk, Operations, Technology and vendor teams. The role provides direction, removes ambiguity, manages dependencies and ensures delivery decisions balance customer outcomes, business value, risk, regulatory requirements and operational readiness.

The position also has people leadership accountability. The role develops capability within the product area, supports performance and development outcomes, and builds a strong, collaborative team culture.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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