Retail Securities DEFI - Securities

DEFI – Securities
A colleague with the talent to take on something and make it happen, who is excited to
help others to succeed and has the gift of always being a step ahead. In other words, you
strive to bring fresh ideas and accept challenges in a rapidly changing and complex
environment. You are a person who collaborates, listens and invests in others to achieve
joint goals. You enjoy challenging the status quo and you are keen to propose creative
solutions to problems.
Your Main Tasks:
• Set up and preparation of ING warrant plan and ING Fund Option Plan via MyLeo and HESOP platform.
• Proceed periodical Reconciliation of positions.
• Executing cash transfers and payment linked to warrant and FOP sales.
• Managing invoices linked to the contracts/mandates signed between ING BE and third parties (companies).
• Follow up execution of the plans and reminders.
Responsibilities:
• Answering and solving participants/sales team questions and
Issues.
• Maintaining contact with CLT Account managers, Sales Team in BE, Tribe Investment and IT team dedicated to MyLeo/DEFI.
*Assumption only English as language requirement to be validated during project
transition. Knowledge in Dutch and/or in French as language would be an advantage.
• Outperform participants and client’s expectations continuously: the WOW effect
• Going through customer/participants and administrative processes correctly.
• Considering applicable laws and regulations
• Operational handling of customer request
As a Customer Loyalty Team-Member, you will also need:
• A flexible attitude, you will find it no problem to work on Mid-shift
• Good knowledge of MS Office tools like Excel.
• You achieve results, even in difficult circumstances
• You work autonomously and feel responsible
• You are proactively looking for new ways to develop yourself
• You are willing to get the necessary (legal) certificates for the job
• You are willing to learn the necessary skills to perform your tasks