AI / Copilot Studio Developer

REQ-10122008
23/09/2026
Customer Operations
Makati City, Philippines
ING Hubs

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AI / Copilot Studio Developer (Process Automation Developer III)

Overview

ING Hubs Philippines is looking for an AI / Copilot Studio Developer to help build and deploy AI-powered solutions that improve productivity, quality, and employee experience across the organization.

Working closely with business stakeholders, process experts, and fellow developers, you will support the delivery of AI and automation initiatives using Microsoft Copilot Studio, Power Platform, and related technologies. You will play an important role in turning ideas and business requirements into practical solutions that create meaningful business outcomes.

What You Will Do

· Build and configure AI agents and automation solutions using Microsoft Copilot Studio and related technologies.

· Develop prompts, conversation flows, and knowledge-grounding approaches that enhance user experience and solution effectiveness.

· Integrate AI solutions with Microsoft 365, Power Platform, connectors, and APIs.

· Support testing, deployment, monitoring, and optimization activities.

· Troubleshoot issues and implement enhancements based on business and user feedback.

· Collaborate with stakeholders to understand requirements and translate them into workable solutions.

· Contribute reusable components, templates, and development best practices.

· Stay informed on evolving AI technologies and emerging industry trends.

· Support responsible and effective AI adoption across the organization.

If You Are

· Passionate about technology, innovation, and problem solving.

· Interested in AI, automation, and digital transformation.

· Comfortable learning and applying new technologies.

· Able to translate business requirements into practical solutions.

· Detail-oriented and focused on delivering quality outcomes.

· An effective collaborator who enjoys working with different stakeholders and teams.

· Motivated by creating solutions that improve how work gets done.

If You Want To

· Build AI solutions that make a real difference to employees and teams.

· Gain hands-on experience with emerging AI and automation technologies.

· Work on innovative initiatives with visible business impact.

· Expand your expertise in Copilot Studio, Power Platform, and AI technologies.

· Be part of ING's AI transformation journey.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.