IT Monitoring & Performance Engineer

REQ-10094643
24/04/2025
IT Engineering
Milan, Italy
ING Bank

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RESPONSIBILITIES

Risk-based reviews and investigations on transaction monitoring alerts and cases and/or CDD files,
Performing ongoing QC reviews in accordance with Global and Local policies and procedures; acting as a signatory in the Know Your Customer process where applicable,
Providing feedback and advice to the analysts based on KYC guidance and policy,
Contributing to quality improvement of the analysts by organizing best practice sessions with less experienced colleagues, most common mistakes sessions, training sessions and the development of training materials,
Actively participate in quality related meetings, hold calibration sessions within QC to ensure consistent approach,
Driving process optimization within the remediation area by identifying gaps or improvements in the AML process, proposing new solutions and/or tools to improve current way of working and acting as a member of RFI Desk.
Proposing new solutions and/or tools to improve current way of working
Acting as a member of RFI Desk.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.