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Consumer Lending Stageur



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The Consumer Lending Tribe is dedicated to the development, management and harmonization of Consumer Lending products (Personal loan and “Cessione del Quinto"), services and processes, focusing on customer experience, profitability and effective cost management.

The Consumer Lending Stageur will work in a team within the Agile organization, collaborating with other stakeholders to achieve the Tribe's purpose and will be engaged in supporting the team in the development and release of new solutions to ensure the improvement of customer value services.

The stagiaire, working as a Customer Journey Expert in Agile Way of Working, as a part of the squad, has end-to-end responsibility for the delivery of the solutions. He/she provides functionals support to the squad through accurate analysis of the requirements provided by stakeholders.

Position requires good attitude for analysis, communication skills, excellent knowledge of written and spoken English, an orientation to detail and process. This position also demands the ability to work collaboratively in multi-functional and international teams.

Key Responsibilities:

  • Starting with requirements, support the identification of IT impacts on the different applications and processes
  • Support to reporting activities
  • Collaborate with the squads to learn how to translate business requirements in delivery requirements
  • Support the validation together with business functionalities according to strategic operating models
  • Monitoring the market offer by benchmarking competitors

Competencies:

  • He/she is a young graduate with a brilliant track record in economics or law
  • Good knowledge of Office package, in particular Power Point and Excel
  • Fluent in English
  • Basic knowledge of banking market and consumer lending products is a plus
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Elena Salvi

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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