Product Designer

At ING, we celebrate what makes you you. Join a global organisation with a challenger mindset, a culture that values curiosity, and a mission to empower people to get ahead in life and business. As we continue to transform banking, you’ll help shape intuitive, human‑centred digital experiences that make a real impact for millions of customers.

We’re looking for a Product Designer to join our Digital Tribe and help create seamless, mobile‑first experiences across ING’s digital channels. Working as part of a cross‑functional expert team, as part of the Design Excellence team – you’ll bring together research, UX, UI, and Service Design to deliver simple, trusted and meaningful customer outcomes.

What you’ll do

• Design end‑to‑end experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.

• Collaborate closely with Product, Engineering, Brand and fellow designers to deliver customer‑positive solutions.

• Create clear, intuitive interaction designs, customer journeys, wireframes and prototypes that align with ING’s challenger mindset.

• Advocate for human‑centred design, accessibility best practices and consistent use of our global design system.

• Communicate insights, design rationale and user needs to stakeholders, participating actively in critiques and agile ceremonies.

What we’re looking for

• Proven capability in Figma, wireframing, prototyping and modern design tools.

• 2–4 years’ experience in UX or Product Design, with a strong portfolio showcasing Product, UX, UI and Service Design skills.

• A data‑informed, curious mindset with the ability to ask thoughtful questions and translate insights into design decisions.

• Excellent communication and collaboration skills, thriving in fast‑paced, agile, cross‑functional environments.

• Passion for crafting simple, impactful mobile‑first customer experiences; financial services experience is a bonus, not a must.

What’s in it for you?

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar @saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close  21st March

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager

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