Expert Lead - KYC & Tax NFR team

Role Description

About the position:

Within our Super Circle Operational Controls, teams of experts are responsible for ensuring ING is in control of our products, services, and day to day operations.

Our ING Hubs Slovakia organization is becoming the expertise center for our first line of defence for area of Non-Financial risk. We are searching for an enthusiastic lead for our team of experts to set the standards for their expertise area and take responsibility for developing, innovating and safeguarding knowledge in the NFR field. You will act in the field of business risk and control function to ensure that ING's activities and the integrity of products, services and employees are in line with the regulatory requirements and run smoothly in such a way that it can be demonstrated to the regulators and the outside world. 

As part of your job, you are expected to create and maintain a structural and positive relationships with your stakeholders in Global Financial Crime and Fraud Prevention (GFCFP) organization in the headquarters (NL), the business (country KYC and ODCR leads), 2nd line of defence (risk functions) and more. 

You will possess adequate knowledge of the business (organizational, process, people) and the corresponding value chain and you are up to date with business developments with NFR impact.

-You act as a servant leader – listening to the needs of your team and peers and placing concerns, challenges, and ideas into the bigger picture. If you are curious, eager to learn, love turning plans into reality, enjoy working in a collaborative and diverse team, and are always up for a challenge – our team needs you! 

If you answer “yes” to these questions, you may be the candidate we’re looking for: 

• Are you able to spot opportunities and take on challenges to improve?
• Do you want to empower others and teams to succeed and do what they do best? 
• Do you enjoy working in a complex, multi-cultural environment? 

Your future responsibilities will be primarily:

• Leadership and Direction
• Building Capability
• Talent development
• Stakeholder Management (Internal)
• Performance Management
• Project management, Team coordination and Prioritization

Key competencies you have as a leader are amongst others:

• Role model ING values: Integrity, Prudence, Responsibility, and Transparency. 
• Ability to build and maintain strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Coaching and mentoring others on how to build effective teams; takes actions to correct dysfunctional teams
• You ensure that the team has the right mix of skills; leverages individual strengths effectively
• You drive engagement to motivate colleagues to help the organization achieve its objectives
• You are people oriented, and results driven
• You hold yourself and others accountable to meet commitments
• You can manage complexity and instil trust in the organization, incl. keeping organizational sensitivity high (regular contact with senior management of the organization)

As an Expert lead, you are also an Expert in the field and responsible to develop the craftsmanship of your team and take part in day-to-day activities in part of your capacity (as Senior Business Control Officer).

In your capacity as Senior Risk & Control Officer for KYC NFR area, you understand risk-based approach and essential risk terms (risks, control objectives, controls, risk assessments, risk response, risk appetite, compliance and non-financial risks in general). You are able to advise on correct interpretation and compliance with the KYC process control standard and FEC policy requirements.

Expectations on your background are:

• 3-5 years of experience in internal control/ internal audit/ operational risk management/ KYC or compliance
• 1-3 years of previous (people) leadership experience
• University education
• Experience in corporate matrix organizations
• Control oriented and analytical thinking / judgement aimed on assessing specific risks
• A real team player with excellent written and oral communication skills while interacting with many departments within the organization
• Financial institution background is plus
• Language skills: English - Advanced (C1)

Wage (gross)

• 4,165 EUR/month*
  * By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

• You build your own working day - flexible working hours and work from home
• Daily working time: 7hrs 45min instead of standard 8hrs
• Daily refreshments - coffee, fruits, drinks
• Fully equipped gym accessible 24 hours / 7 days per week
• Game room with unlimited access
• Modern designed coffee corner and terrace with the grill spot

WellbeING

• Sick leave compensation: up to 80% of the monthly salary
• Life insurance contribution: up to 22,14 EUR/per month
• 3rd pillar contribution: up to 3% from your monthly salary
• 24/7 external mental health support
• Learning opportunities: internal and external learning programs
• Regular team buildings, social events and communities

YOU/family/friends time

• Extra 3 PERSONAL days per year
• Extra vacation days: up to 10 extra days/per year
• We welcome your ING-positive friends: referrals starting from 1000 EUR
• 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
• Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

• Yearly bonus based on your performance and company’s results
• Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
• Home office contribution: 20 EUR/per month
• Discounts from our and your favourite stores: up to 30%
• Warm welcome package for your fresh start
• Pet friendly office