Investigations Specialist for Know Your Supplier

REQ-10102645
25/09/2025
Policies & Procedures
Slovakia
ING Hubs

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Job description, responsibilities and duties:

We‘re looking for people who can use their analytical power to help colleagues decide with whom ING should (not) to do business. You‘ll join a team which provides service to ING Procurement organizations in more than 20 countries worldwide.

You will play an essential role in ensuring the good reputation of ING, as you:

Are the one responsible for collection of necessary supporting documents for qualification and the setup of new suppliers in the Supplier application for potential onboarding, as well as any setup changes for existing suppliers. This is an operational role, working closely with the local procurement officers, who coordinate the more commercial aspects of the enablement process.

Job Functions:
• Use internal tools and processes to guide the Supplier through the document collection phase of the qualification process,
• Document all contact with Supplier and ensure that data is synchronized between systems,
• Assist suppliers with the questionnaire process for new suppliers , to navigate the technical aspects of the process,
• Collaborate with local procurement teams to ensure smooth hand-offs before and after qualification,
• Configure new suppliers in the Supplier application,
• Manage workload using internal tools,
• Become proficient in all aspects of Supplier platform application,
• Perform other duties as assigned by line manager,
• Identify and drive efficiency in the qualification process and process improvements on an ongoing basis.

Thanks to you ING can work on further analyses to know how risky and cooperative every supplier is, how often the supplier has to be checked and how far the research has to go.

Wage (gross)
From 1 547 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component. We have various seniority levels open in Pan European Desk, so please apply!

Personality requirements and skills:

Are you someone with following qualifications?

• Min. 2-3 years of relevant experience is a must
• Have ability to work independently and self-managed in addition to being a contributing member of a team
• Interpersonal and communication skills along with effective writing skills in English - upper intermediate (B2) level
• Ability to maintain a professional demeanor and remain courteous in all customer interactions
• You are able to prioritize tasks
• You are a TEAM Player
• You are organized with attention to detail
• You are coachable, open to feedback and dedicated to constant self-improvement

Employee perks, benefits

Family

Flexible working hours
Up to 1 hour extra weekly with your loved ones; we reduced our weekly working hours to 38,75
We celebrate your special moments – childbirth, wedding day and registered partnership contributions

After the first year

Work in another department for the day/week/month (shadowing) and extend your expertise
3rd pillar contribution
Extra vacation days
Work anniversary award after 3 years

Other extra contribution

New hire welcome package
Online eshop where you can spend your cafeteria points
Referral Program - 1000 EUR
Life insurance contribution
Team activities/buildings
Employee awards recognition
Variable Pay/Bonus
Home office contribution 15 EUR/per month

Health and wellbeing

Extra Personal Days-off, which may be used for any personal & wellness activity
Extra Sick leave compensation
Fruit, coffee, and tea at workplace
Relax zones, Gym, Yoga room and Game room at our newly designed premises
Enjoy our commonly shared library with old books
Employee Assistance Program – External psychologists and psychotherapists are here to assist you by phone in case of need

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.