HR Services Specialist (fixed-term contract)

REQ-10117004
07/07/2026
Customer Loyalty
Katowice, Poland
ING Hubs

ING Hubs Poland is hiring!

The expected salary for this position: 7 100 - 9 500 zł gross

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you if:

You are open to working under a fixed-term contract,
You have working experience (min. 1 year) in a Shared Services environment, processing transactions or answering queries,
You have experience working in a tierd organization,
You have experience in cooperation and building the positive relationships with external / internal business partners,
You have excellent communication skills and readiness to learn and collaborate,
You have strong people & client orientation,
You are accurate, structured and strong attention to detail person,
You have ability to work in an international and multicultural environment,
You have very good English written and verbal.

English level - C1.

You'll get extra points for:

You have working experience (min. 1 year) in a Shared Services environment, preferably with HCM data management processes (maintenance of the employee’s lifecycle),
You speak German, Dutch or French,
Proficient in the use of Microsoft Office,
Experience in working with Workday, ServiceNow,
Experience with expertise of quality management and risk,
Problem solving & decision making skills.

Additional skills

Expertise in agile, operational management, quality management and risk,
Curious to continuously improve in an agile way,
Knowledge of Belgian legal rules & regulations: labor law / employment.

Your responsibilities:

Take care of administration around ING colleagues that join, leave or change jobs,
Maintain employee data,
Create contracts,
Handling employee inquiries and cooperation with Managers,
You maintain the knowledge base for employees, managers and other HR,
You assist to implement policies, procedures or systems.

The role naming convention in the global ING job architecture will be “Customer Loyalty Member V".

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.