Cost Invoicing (AR) Specialist

COO Finance is the department responsible for the central processing and reporting of all accounting events globally for ING Bank. These activities are executed in both Amsterdam, and other Hub centers like Manila. The latter location is in a growing phase, and the number of activities is expected to grow further in Manila in both depth and broadness. 

We are seeking a detail oriented and highly organized Cost Invoicing Specialist to manage end to end cost validation, invoice preparation, billing accuracy, and financial documentation. The ideal candidate has strong analytical skills, solid understanding of financial processes, and the ability to work with cross functional teams to ensure timely and accurate customer invoicing.

Key Responsibilities

Invoice Preparation & Processing

• Prepare, review, and issue accurate cost invoices in accordance with company standards and client agreements.
• Validate cost inputs (recharges, intercompany charges, project expenses, etc.) prior to invoicing.
• Ensure timely submission of invoices based on billing cycles, SLAs, or client contract schedules.

Cost Validation & Analysis

• Cross-check all cost entries for accuracy and completeness before billing.
• Reconcile variances between internal records, and intercompany invoices.
• Investigate discrepancies, solve accounting breaks, and coordinate resolution with finance, procurement, or operations teams.

Data Management & Documentation

• Maintain accurate billing records, audit trails, and supporting documentation.
• Update cost and billing databases, trackers, or ERP systems.
• Prepare ad hoc reports related to cost performance, billing status, and outstanding discrepancies.
• Create management information reports & dashboards necessary for the business.

Communication & Stakeholder management

• Collaborate with the business to gather cost information.
• Communicate with clients on invoice‑related questions, disputes, or clarifications.
• Support monthly/quarterly/yearly financial closing activities.
• Working with key stakeholders to align expected turnaround times for remediation, gaining approval for suggested remediation actions, and coordinating the appropriate action with the teams that are responsible for executing those actions and monitor remediation actions till closure.

Compliance & Process Improvement

• Ensure compliance with financial policies, internal controls, and audit requirements.
• Identify and recommend process enhancements to improve efficiency and billing accuracy.

What we’re looking for

Skills

• Strong attention to detail and high level of accuracy.
• Solid understanding of billing processes, cost structures, and financial documentation.
• Proficiency in Excel and financial systems.
• Knowledge and experience with accounting principles (e.g., accruals, cost allocation, revenue recognition)
• Ability to adapt to different cultures and business environments, demonstrating flexibility and resilience.
• Strong analytical and problem-solving skills; results-driven and comfortable working under tight deadlines.
• Good communication skills for interacting with internal and external stakeholders.
• Ability to manage multiple deadlines and work with minimal supervision.
• Skilled in communicating on complex topics and solutions and must be open to ideas from others.
• Comfortable working in an international context.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.
• Experience in Banking is a plus.
• Professional certifications (CPA, CMA, CFA) are an advantage.
• Minimum of 3 years’ experience in invoicing, billing, cost control, accounts receivable, or similar finance roles.
• Experience working with ERP systems or financial tools is an advantage.

Work Environment

• Office/Hybrid setup (adjust as required).
• Reports to: Finance Lead in Manila.
• Mid shift, following Amsterdam (CET) time.
• Supports regional or global invoicing processes.
• Amenable to work in Makati City, Metro Manila Philippines.

Why Join Us

• Become part of a global, diverse, and purpose‑driven organization that empowers both customers and employees to stay a step ahead in life and in business.
• ING offers continuous learning opportunities, development programs, and the freedom to carve out a career path aligned with your passions.
• ING promotes flexibility, trust, and autonomy. Employees are encouraged to work in ways that best support their productivity, well‑being, and growth.
• An opportunity to join a high‑performing finance team while gaining exposure to complex cost structures and collaborating across multiple business functions.