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Process Expert

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1.Change Management: End to end process familiarity and partakes to both global and local projects as SPOC covering impact and efficiency analysis which also includes participation to User Acceptance Tests and design discussions.
2.Process Management: Initiates process review/discovery and provides recommendations for improvements and provides support to management by leading process enhancement drives.
3.Service Delivery: Ensures projects are delivered based on agreed timelines optimizing long term impact and alignment to identified objectives. Collaborates with SMEs and equivalent stakeholders for training needs/adjustments for any new way of working.
4.Agile Leadership: Coordinate cross-team dependencies and coaching/mentoring talents to harness continuous improvement through agile methodologies.
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ING Recruitment team

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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