Intern GenAI project-1

REQ-10113475
20/04/2026
Trainee
Brussels, Belgium
ING Bank

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ING has started an intensive journey to build Generative AI (GenAI) skills and embed them into the way we work. As part of this, every HR team has the objective to automate a high-effort or high-pain task; using GenAI and/or other automation solutions. In this internship, you’ll help HR teams identify impactful automation opportunities, design solutions, and support implementation, always with attention to quality, accuracy and responsible use of GenAI.

Your job:

Highly depending on the maturity of each team:

Discover opportunities: work with People Services teams to spot tasks that are time-consuming, repetitive, or error-prone and define clear problem statements.
Design solutions: propose practical solution options (GenAI-driven or rule-based automation) and translate ideas into a lightweight delivery plan.
Support implementation: help build and roll out the selected solution with the team, and provide guidance and training where necessary.

What you’ll learn:

How to identify and prioritize automation use cases in a corporate environment specifically in the domain of HR
How to shape GenAI solutions with a strong focus on quality, safety and adoption (testing, governance mindset, change management.
How to work with multiple stakeholders and deliver value iteratively.

What we are looking for:

Strong analytical skills and the ability to structure ambiguous problems into clear next steps.
Interest in GenAI and automation, and awareness that GenAI can produce incorrect outputs and potential bias. So testing matters.
Good stakeholder management and communication: you can collaborate across teams and keep people aligned.
A proactive mindset: you take initiative, learn fast, and enjoy translating ideas into tangible outcomes.

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Your place of work Explore the area

Questions? Just ask
Dava Giunzikov

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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.