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CSM COE Expert Lead



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Job Details

Job Family Group:Transformation
Job Family: Change Execution

Job Description

  • Primary responsibility is to facilitate, support and motivate your team members in your expert area
  • Ensure delivery of the Sourcing Roadmap, whilst confirming adherence to the ISTF (Intragroup Sourcing Transition Framework).
  • Support the COE Sourcing in finding ways to improve the Sourcing Team’s way of working.
  • Effectively facilitate the transition of your expertise team to the One Agile Way of Working
  • Formulate a clear purpose for your expertise team based on the client and product strategy (and changing) market conditions; play a crucial role in setting priorities at an expertise team level
  • Create, together with the Agile Coaches, high–performing teams and remove impediments; stimulates interaction between people within and outside your domain
  • Accountable for executing risk & control compliance and mitigation of business and operational risks; ensures regulatory compliance across your entire expertise team
  • Maintains contacts with stakeholders
  • Responsible for alignment with other CLTs and Squads within the product area
  • Responsible for Continuous Improvement of processes and administration within your expertise team with the goal of limiting internal hand-overs
  • Accountable for developing the expertise of the team as a whole and the personal development of the individual members
  • Ensures that the members of the expertise team are doing the right things i.e. are competent and capable and focus on the right priorities in order to achieve their goals
  • Strengthen the ING One Agile Way of Working as a role model while safeguarding the Orange Code


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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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